Data We Gather and Why We Need It
When you create your account, we collect your name, email address, phone number, and the payment method you link — whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. We also gather
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device and session data — your browser type, IP address, and interaction logs — so we can detect unusual login activity and keep your wallet safe. Payment transaction records are kept for a defined retention period to meet our operational obligations; after that period, they are
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removed from active systems. We do not share your personal details with third parties for marketing purposes. Where we work with service partners — for example, payment processors handling your Nagad or Rocket transfers — those partners are contractually required to protect your data and use
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it only for the task at hand. Cookies and similar technologies help us remember your session and device preferences, which matters for a mobile-first account flow. You can manage cookie preferences through your browser settings at any time. Availability of our services, and the data-handling obligations
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that apply to you, depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.